FAQs

Below are some of the questions we hear the most. Don’t see your question? Reach out to us anytime via phone, email, or chat.

We ship to all 48 Contiguous United States - street address required*. 

As of September 2024 we are no longer shipping to Hawaii, Alaska, and US FPO/APO addresses. 

*Shipping to most PO boxes in the 48 states is possible, but additional charges may apply.

Yes!  We offer free shipping on all orders $49 and over in the lower 48-states, with a street address*.  There is a flat shipping rate of $5.95 per order below $49. So go ahead and add that extra bag of treats to your order - you'll save the $5.95 shipping cost.

*Additional shipping charges may apply US PO Boxes where service is available. 

Freight/Special Handling (orders over 100 lbs) may incur additional shipping charges.

As of September 2024 we are no longer shipping to Hawaii, Alaska, and US FPO/APO addresses. 

There is a flat rate shipping fee of $5.95 on all orders under $49 and FREE SHIPPING on orders $49 and above in the 48 Contiguous United States - street address required*. 

*Additional shipping charges may apply for Freight/Special Handling (orders over 100 lbs) and US PO Boxes where service is available.

Standard Shipping - 2 to 5 Business Days
 
Two Day Delivery - excludes holidays and weekends, and not eligible for Free Shipping.

Po Boxes - non-street address locations are not eligible for Free Shipping. 

U.S.Territories and Military APO/FPO addresses - Please allow additional time for orders shipped to these addresses. APO/FPO orders are limited to 70 lbs and not eligible for Free Shipping

Canada and International - Unfortunately we don't currently ship today outside the USA.